Hiring: Executive – Customer Service (Shift Basis) | Bondstein Technologies Limited
We are one of the market leader in the internet of things (IOT) industry in Bangladesh helping businesses integrate with connected technology and leverage operational efficiency. We help our customers save time and money through our wide range of products and services.
Company Profile: www.bondstein.com
Job Responsibilties:
- Be the first person customers talk to when they have questions or problems. Your job is to listen, understand, and solve their problems!
- Guide customers through fixing issues with our vehicle tracking system step-by-step.
- If things get tricky, you’ll work with our technical team to sort them out quickly.
- Teach customers about cool features and services they might love.
- Take notes of what happens in each customer interaction.
What We’re Looking For:
- If you’ve worked in customer service before, great! If not, students with similar experience are welcome too.
- Communication Style: Clear, kind, and friendly.
- Basic knowledge of vehicle tracking systems is helpful, but we’ll train you!
- This is a one-year contract job—the contract will be renewed annually based on performance.
- Be flexible and ready to handle changes.
- We love team players who want to grow and succeed together.
Job Location: Tejgaon Industrial Area, Dhaka, Bangladesh
Nature of Work: The position is on a rotation/shift basis
Our Offer:
- Monthly Salary: BDT 15,000 (Fixed)
- Festival Bonuses
- Insurance Facilities
- Work Nature: rotation/shift basis
Share your CV to [career@bondstein.com] with Subject Line: “Executive – Customer Service (Shift Basis)“. If your profile is shortlisted, a recruiter will invite you for a phone/video call or online test, followed by a couple of interviews.
